Get in Touch With Us

Got a question about one of the offshore sportsbooks we cover, spotted something that needs updating, or want to flag an issue with how we've ranked a site? This page explains how to reach the Offshore Sports Betting team and what you can expect once you do.

How to Get in Touch

The best way to contact us is by email. We read every message that comes in and try to respond within a couple of working days. Please include as much detail as you can — which sportsbook, which page, and what the issue is — so we can route your message to the right person and get back to you faster.

We are not able to take contact by phone, and we don't run live chat on this site. Email keeps a clear written record, which matters when a query involves specifics like a bonus term or a payout timeline.

What We Can Help With

• Questions about our reviews — If something in a sportsbook write-up, our rankings, or a comparison table is unclear, ask us and we'll clarify how we reached that conclusion.
• Corrections — Offshore sportsbooks change their bonus terms, banking options, and market coverage without much notice. If you spot outdated information on this site, including on our Trusted Non GamStop Casinos UK page, let us know and we'll look into it.
• Site feedback — Ideas for sportsbooks you'd like us to review, sports or markets you think we should cover in more depth, or general feedback on how the site reads.
• Editorial or partnership enquiries — If you represent a sportsbook or a media partner and want to discuss working with us, introduce yourself and explain what you have in mind. We're upfront that some pages on this site include commercial relationships, and we're happy to explain how that does and doesn't affect our rankings.

What We Cannot Help With

We are an independent research and review site — we don't operate any sportsbook, hold customer funds, or have access to any bettor's account. This means there are things we simply can't do, even if we'd like to help:

• We can't process deposits, withdrawals, or resolve a payout dispute on a sportsbook's behalf — that has to go through the operator's own support team.
• We can't verify your identity, complete KYC checks, or reset your login on any offshore sportsbook.
• We can't offer legal or tax advice about betting with an offshore sportsbook from your state. Rules vary, and this is a genuine grey area for US bettors — if you need a definitive answer, speak to a qualified attorney or tax professional in your own state.
• We can't guarantee outcomes from any bonus, promotion, or bet, and we won't tell you what to wager or how much.

If your query is really about a specific sportsbook account — a delayed withdrawal, a locked bonus, or a verification hold-up — your fastest route is that operator's own customer support, since they're the only ones who can see your account.

A Note on Accuracy and What We Cover

Every offshore sportsbook on this site is licensed outside the United States, typically in jurisdictions such as Curaçao, Panama, or Costa Rica, and none of them are regulated by any US state gambling authority. That means the usual player protections you'd expect from a state-licensed operator — segregated funds, a formal dispute process, guaranteed payouts — don't apply in the same way. We try to reflect that honestly in every review, and if you think we've understated a risk or overstated a strength anywhere, tell us directly and we'll review it.

We fact-check our content on a rolling basis, but bonus terms, odds, and banking options at offshore sportsbooks can change quickly. If you're contacting us because something you found on a live site doesn't match what we've published, that kind of report is genuinely useful to us.

If Betting Has Become a Problem

If you or someone you know is struggling to control their betting, please don't wait to reach out for support. Call or text the National Problem Gambling Helpline at 1-800-GAMBLER, available across the US. This is a confidential service separate from any sportsbook, and it's not something we can substitute with an email reply. Offshore sportsbooks may offer fewer self-exclusion and responsible gambling tools than regulated US operators, so if you're relying on a site's own limits to manage your play, it's worth checking what's actually available before you deposit.

Betting on sports is never a reliable way to make money, and every wager carries the risk of losing what you stake. This site is intended for adults aged 21 and over in a position to gamble responsibly; if that doesn't describe you right now, please don't use it as a reason to place a bet.

What Happens After You Message Us

Your message goes to a real member of our editorial team, not an automated reply system. We aim to respond within a couple of working days, though it can take a little longer during busy periods. If your enquiry needs input from someone else on the team, we'll let you know rather than leave you waiting without an update.